Job overview

Providing Childrens Social Prescribing Support for Patients & their families registered to a WACA Primary Care Practice

The role includes managing a caseload of patients within each practice & also providing GR8 Minds Social Prescribing clinics within schools.

Work alongside other Primary Care teams, such as GPs, Mental Health Coaches and Pharmacists to provide wrap around care for the Patients.

 

Main duties of the job

We expect you to be a passionate, self-motivated individual who will possess well developed communication and coaching skills and enjoy working as part of a team so together we can provide excellent care and quality in a challenging environment.

Previous experience in primary care and Childrens mental health would be an advantage but training will be provided. What is important to have is a positive attitude; experience of working effectively both autonomously and in a team, good communication skills & the ability to go above and beyond to provide excellent Patient Care.

 

Job description

Job responsibilities

Conduct holistic assessments with patients to ascertain their social prescribing needs.

Signpost patients to local services/organisations depending on the individuals goals and preferences.

Supporting patients to identify set and meet achievable goals to improve their physical and emotional wellbeing.

Work with partner organisations to support the delivery of an integrated care plan whereby patients needs are met in a holistic way.

Follow up with patients and provide support on an ongoing basis.

Update patient care plans and clinical records.

Develop relationships with local health and wellbeing service providers

Build a network and knowledge of referral routes to and from service providers.

Ensure information about providers and voluntary groups is shared between the wider clinical team.

Attend and contribute to weekly multi-disciplinary team meetings.

Support patients to recognise and change their current lifestyle and to identify how their way of life might affect their health and well-being.

 

Person Specification

Other requirements

Essential

  • Flexibility to work outside core office hours
  • Disclosure Barring Service (DBS) check
  • Access to own transport and ability to travel across the locality on a regular basis, including visiting people in their own home.

Personal Attributes

Essential

  • Polite and confident
  • Flexible and cooperative
  • Motivated
  • Forward thinker
  • High levels of integrity and loyalty
  • Sensitive and empathetic in distressing situations, demonstrate emotional resilience
  • Ability to work under pressure
  • Able to get along with people from all backgrounds and communities, respecting lifestyles and communities
  • Ability to communicate effectively , both verbally and in writing with people, their families , carers, community groups, partner agencies and stakeholders

Knowledge

Essential

  • General understanding of the wider determinants of health including social, economic and environmental factors and the impact on the communities
  • Good understanding of interventions, behavioural and motivational change methodologies
  • Knowledge of community developments approaches
  • Knowledge of IT systems, including ability to use word processing skills, emails and the internet to create simple plans and reports
  • Good understanding of social prescribing
  • Knowledge of motivational , coaching and interview skills

Skills

Essential

  • Excellent communication skills (written and oral)
  • Strong IT skills
  • Clear, polite telephone manner
  • Competent in the use of Office and Outlook
  • Effective time management (planning and organising) and able to provide leadership and to finish work tasks, meeting deadlines set
  • Ability to work as a team member and autonomously
  • Excellent interpersonal skills
  • Problem-solving & analytical skills
  • Ability to follow policy and procedure
  • Commitment to reducing health equalities and proactively working to reach people from all communities
  • Ability to identify risk and assess/manage rick when working with individuals
  • Have strong awareness and understanding of when it is appropriate or necessary to refer people back to other health professionals /agencies , when what the person needs is beyond scope of the social prescriber, when there is a mental health need required a qualified practitioner
  • Commitment to collaborative working with all local agencies (able to work with others to reduce hierarchies and find creative solutions to community issues

Experience

Essential

  • Experience of working directly in a Childrens health and social care, public health, or community development context.
  • Experience of monitoring, evaluation and data collection.
  • Experience of building relationships and working in partnership with a variety of organisations and individuals.

Desirable

  • Experience of working as a health advisor / trainer
  • Experience of working in a health care setting
  • Experience of data collection and providing monitoring information to assess impact of services

Qualifications

Essential

  • Educated to GCSE level or equivalent
  • NVQ Level 2 in Health and Social Care or other relevant professional academic qualification

Desirable

  • Health & Well-being qualification

To apply, please visit: https://beta.jobs.nhs.uk/candidate/jobadvert/B0041-21-7918

 

Job overview

We are looking for a Social Prescriber to join our Adults Team, working out of General Practices, managing a caseload of Patients.

Social Prescribing is designed to support people with a wide range of social, emotional or practical needs, and many schemes are focused on improving mental health and physical wellbeing. Those who could benefit from social prescribing schemes include people with mild or long-term mental health problems, people with complex needs, people who are socially isolated and those with multiple long-term conditions who frequently attend either primary or secondary health care.

Ongoing career development and training opportunities will be available. Previous experience in health and social care desirable.

 

Main duties of the job

Conduct holistic assessments with patients to ascertain their social prescribing needs.

Signpost patients to local services/organisations depending on the individuals goals and preferences.

Supporting patients to identify set and meet achievable goals to improve their physical and emotional wellbeing.

Work with partner organisations to support the delivery of an integrated care plan whereby patients needs are met in a holistic way.

Follow up with patients and provide support on an ongoing basis.

Update patient care plans and clinical records.

Develop relationships with local health and wellbeing service providers

Build a network and knowledge of referral routes to and from service providers.

Ensure information about providers and voluntary groups is shared between the wider clinical team.

Support patients to recognise and change their current lifestyle and to identify how their way of life might affect their health and well-being.

 

Job description

Job responsibilities

Conduct holistic assessments with patients to ascertain their social prescribing needs.

Signpost patients to local services/organisations depending on the individuals goals and preferences.

Supporting patients to identify set and meet achievable goals to improve their physical and emotional wellbeing.

Work with partner organisations to support the delivery of an integrated care plan whereby patients needs are met in a holistic way.

Follow up with patients and provide support on an ongoing basis.

Update patient care plans and clinical records.

Develop relationships with local health and wellbeing service providers

Build a network and knowledge of referral routes to and from service providers.

Ensure information about providers and voluntary groups is shared between the wider clinical team.

Attend and contribute to weekly multi-disciplinary team meetings.

Support patients to recognise and change their current lifestyle and to identify how their way of life might affect their health and well-being.

 

Person Specification

Knowledge

Essential

  • General understanding of the wider determinants of health including social, economic and environmental factors and the impact on the communities
  • Good understanding of interventions, behavioural and motivational change methodologies
  • Knowledge of IT systems, including ability to use word processing skills, emails and the internet to create simple plans and reports
  • Good understanding of social prescribing

Desirable

  • Knowledge of community developments approaches
  • Knowledge of motivational , coaching and interview skills

Qualifications

Essential

  • Educated to GCSE level or equivalent
  • NVQ Level 2 in Health and Social Care or other relevant professional academic qualification

Desirable

  • Health & Well-being qualification

Personal Qualities

Essential

  • Polite and confident
  • Flexible and cooperative
  • Motivated
  • Forward thinker
  • High levels of integrity and loyalty
  • Sensitive and empathetic in distressing situations, demonstrate emotional resilience
  • Ability to work under pressure
  • Able to get along with people from all backgrounds and communities, respecting lifestyles and communities
  • Ability to communicate effectively , both verbally and in writing with people, their families , carers, community groups, partner agencies and stakeholders

Other Requirements

Essential

  • Flexibility to work outside core office hours
  • Disclosure Barring Service (DBS) check
  • Access to own transport and ability to travel across the locality on a regular basis, including visiting people in their own home.

Experience

Essential

  • Experience of working with the general public
  • Experience of delivering lifestyle changes interventions
  • Experience of working with vulnerable people/ mental health needs either in a paid, unpaid or volunteer sector
  • Experience of supporting people, their families and carers either in a paid, unpaid or volunteer sector
  • Experience of data collection and providing monitoring information to assess impact of services

Desirable

  • Experience of working in a healthcare setting
  • Experience of working as a health advisor / trainer

Skills

Essential

  • Excellent communication skills (written and oral)
  • Strong IT skills
  • Clear, polite telephone manner
  • Competent in the use of Office and Outlook
  • Effective time management (planning and organising) and able to provide leadership and to finish work tasks, meeting deadlines set
  • Ability to work as a team member and autonomously
  • Excellent interpersonal skills
  • Problem-solving & analytical skills
  • Ability to follow policy and procedure
  • Commitment to reducing health equalities and proactively working to reach people from all communities
  • Ability to identify risk and assess/manage rick when working with individuals
  • Have strong awareness and understanding of when it is appropriate or necessary to refer people back to other health professionals /agencies , when what the person needs is beyond scope of the social prescriber, when there is a mental health need required a qualified practitioner
  • Commitment to collaborative working with all local agencies (able to work with others to reduce hierarchies and find creative solutions to community issues

 

To apply, please visit: https://beta.jobs.nhs.uk/candidate/jobadvert/B0041-21-4858

 

 

 160187994 991950788002578 2480904156163071120 o

 

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Marshall -  Welcoming Patients and providing operational support for the busy vaccination service at Gateway House Hub. Good people skills required. Both indoor and outdoor positions available. 

 

Administrator - Providing administration support for the COVID Vaccination service, at Gateway House Hub. The role includes reception duties, data inputting and providing an appointment booking service.

 

To enrol as a volunteer please Click Here

 

Job overview

Providing First Contact Mental Health Coaching Support for Patients registered to a WACA Primary Care Practice

The role includes providing on the day fast mental health support, and managing a caseload of patients within each practice.

Work alongside other Primary Care teams, such as GPs, Social Prescribers and Pharmacists to provide wrap around care for the Patients.

Full training will be provided, which includes a level 3 accredited health coaching course which takes place over 4 days, and mental health first aid course which takes place over 2 days.

This is a 6 month fixed term contract. Subject to funding, there could be opportunities to extend to permanent contracts in April 2022.

 

Main duties of the job

Providing on the day mental health coaching for patients one to one, via phone call or face to face, within GP practices, and follow up appointments to ensure Patients feel support and have access to all appropriate care pathways

Provide mental health risk assessments for patients, ensuring they are not in any immediate danger to themselves or others

Help Patients gain the knowledge, skills and confidence to become active participants in their care so that they can reach their self- determined health and wellbeing goals, and improve levels of patient activation.

Raise awareness and increases responsibility for mental health and wellbeing and supporting Patients to change their relationship to a problem or challenge

 

Job responsibilities

Main duties of the job:

Providing on the day mental health coaching for patients one to one, via phone call or face to face, within GP practices, and follow up appointments to ensure Patients feel support and have access to all appropriate care pathways

Provide mental health risk assessments for patients, ensuring they are not in any immediate danger to themselves or others

Help Patients gain the knowledge, skills and confidence to become active participants in their care so that they can reach their self- determined health and wellbeing goals, and improve levels of patient activation.

Raise awareness and increases responsibility for mental health and wellbeing and supporting Patients to change their relationship to a problem or challenge

Use strong communication and negotiation skills to outline potential risks and consequences and to ensure that people understand the implications and accountability of making their own decisions around healthcare.

Connect Patients to community-based activities or local health, social care and voluntary services to further support their health care plan or refer to a Social Prescriber within the Primary Care Network.

Working with others in the PCN practices to undertake NHS health checks in line with protocols.

To maintain accurate clinical records of all patient consultations and related work.

To promote mental health coaching amongst the PCN and practices and to support colleagues to improve their skills and understanding of personalised care.

To liaise with other health and social care professionals and agencies to ensure holistic care is provided and the care packages offered are appropriate and consistent with the patients needs and aspirations.

Produce complete and accurate records of patient consultation, in line with best practice, confidentiality, policies and procedures

Deliver care according to NHS guidance, NICE guidelines and evidence-based care

Manage, review and identify learning from patient complaints, clinical incidents and near-miss events

Awareness of statutory safeguarding, notification processes and local guidance for children/vulnerable patients, applying relevant policies and legislation to protect them

Ensure compliance with policies, procedures and guidelines for self and others, by taking action or alerting senior management team if the practice appears to contravene policy, or if there are concerns over any aspect of patient care.

This job description is not intended to be exhaustive - it may be changed after consultation with the post holder. The employee shares with the employer the responsibility for review and modification of duties.

 

Person Specification

Qualifications

Essential

  • Educated to GCSE or equivalent (GCSE Maths & English C or above).
  • Demonstrable commitment to professional and personal development.
  • Training in motivational coaching, behavioural change and goal setting.

Desirable

  • Health and Fitness qualification L3,
  • Coaching Qualification(s) / Mentoring L3,
  • Mental Health First Aid

Personal Attributes

Essential

  • Commit to a DBS Check.
  • The ability to fulfil the travel requirements of post.
  • Have a flexible approach to working
  • Ability to work flexibly to meet PCN demands.
  • Committed to personal and team development and agencies.
  • Committed to holistic person-centred care.
  • Ability to work on own initiative and as part of a team.
  • Ability to work within own limitations and refer to senior colleagues or GPs when appropriate.
  • Ability to establish and maintain working relationships with relevant stakeholders and key staff.
  • Excellent organisational and time management skills with the ability to cope with a busy working environment, with periods of interruption throughout the day.
  • Demonstrate a willingness to participate in shaping the future of the organisation by taking on responsibilities and projects in addition to core workload

Experience

Essential

  • Knowledge of the Personalised care approach.
  • Understanding of the determinants of health to include social, economic and environmental factors.
  • Knowledge of the needs of patients with short term and long term mental health conditions.
  • Understanding of, and commitment to, equality, diversity and inclusion.
  • Knowledge of IT systems to include the ability to use word processing skills, emails and internet.
  • Ability to build and maintain relationships whilst maintaining appropriate professional boundaries.
  • Excellent verbal communication skills with the ability to communicate effectively at all levels including patients and carers, specialist services, GPs and colleagues. Listening skills displaying empathy.
  • Ability to support and mentor staff and volunteers.
  • Demonstrate the ability to communicate complex and sensitive information in an understandable form to a variety of audiences.
  • Good technical literacy of Microsoft Applications e.g. Word, Excel, and Access etc.

Desirable

  • Experience of working in Mental Health and Primary Care.
  • Experience of working directly in a community development context, adult health and social care, learning support or public health/health improvement (can include unpaid work).
  • Experience of supporting people, their families and carers in a related role (can include unpaid work).
  • Experience of supporting people with their mental health, either in a paid, unpaid or informal capacity.
  • Experience of data collection and using tools to measure the impact of services.
  • Knowledge of community development approaches.
  • Knowledge of public health issues in the local area.
  • Knowledge and experience of training volunteers.
  • Experience of partnership/collaborative working and of building relationships across a variety of organisations including the voluntary sector.
  • Experience of using SystmOne.

 

To apply, please visit:

https://beta.jobs.nhs.uk/candidate/jobadvert/B0041-21-8442